CountyRide
CountyRide
Status: Open
Monday, November 18, 2024
CountyRide is in full service.
CountyRide provides specialized transportation services for general purpose trips to County residents that meet certain criteria. For an overview of the program, view the general information brochure.
Buses operate Monday through Friday, from 7 a.m. to 5 p.m. and are equipped with:
- Easy, low-step entrances
- Wheelchair accommodations
- Escorts who may accompany riders needing special assistance (no additional cost)
- Clear markings for easy identification
Each CountyRide driver has a commercial driver's license with a passenger endorsement indicating that he or she has passed special written and road tests. All receive ongoing monitoring, training and biannual certification in CPR and first aid. Drivers wear uniforms and vehicles are clearly marked for easy identification.
REGISTRATION
All information provided to CountyRide is used to schedule trips, obtain and account for funding, and assist in long-range planning to meet the transportation needs of Baltimore County citizens.
The following County residents are eligible for the CountyRide program.
- Seniors—60 years of age or older
- Persons with disabilities ages 18 to 59—Pending review of required documentation as requested on the registration form
- Rural residents of all ages—Those who reside within the rural boundaries (determined by Baltimore County) of Baltimore County
All children under 12 must be accompanied by an adult. Parents or guardians are responsible for supplying a child safety seat for every child under 8 years of age, unless the child is 4-foot and 9-inches or taller, and weighs more than 65 pounds.
Download and complete the County Ride Registration Form. Forms are also available at our office and senior centers, or via fax or mail.
Once you've completed the registration form, please submit the form by mail, fax or in person to the CountyRide Office.
Mail completed forms to:
CountyRide
611 Central Avenue
Towson, Maryland 21204
It will take approximately 30 days to process your registration form. You may contact the CountyRide Office to inquire about the status of your application at 410-887-2080 or countyride@baltimorecountymd.gov. Approved registration forms will not be activated until the client contacts the CountyRide Office and requests a client identification number to be assigned to them. All new clients will receive a general information brochure and a personalized magnet with their name and client identification number on it.
PERSONS WITH DISABILITIES
The application process certifies that any person with disabilities cannot use public transportation and qualifies the person as eligible to be served by CountyRide. Applications are to be completed by the client and their physician and returned to CountyRide. Some clients with temporary disabilities may receive conditional time or limited access to CountyRide service. The program reserves the right to recertify clients annually, as needed. If the client should need to be recertified, the process allows 30 days for the client to return the form after expiration of the previous registration. An information packet will provide any certification expiration dates.
TRIP TYPES
All trips are based upon availability.
| Trip Type | Details |
|---|---|
| Medical trips | Are given preference and can be scheduled up to two weeks in advance of the appointment date. |
| Non-medical trips | Can be scheduled up to one week in advance of the date you are scheduling for. |
TITLE VI NOTICE
CountyRide and the Department of Public Works and Transportation assures that no person shall on the grounds of race, color, national origin, as provided by Title VI of the Civil Rights act of 1964 and the Civil Rights Restoration Act of 1987 (PL 100.259) be excluded from participation in, be denied the benefits of, or otherwise subjected to discrimination under any program or activity.
FILE A COMPLAINT
File a complaint by completing the Title VI Complaint form and submitting it via email to Anthony Russell, Deputy Director, Transportation at arussell@baltimorecountymd.gov.
A complaint may also be filed directly with the Federal Transit Administration, Office of Civil Rights, Attention: Title VI Program Coordinator, East Building,
5th floor, TCR, 1200 New Jersey Avenue SE, Washington, DC 20590.