Social Services

The Department of Social Services strives to promote individual well-being, stronger families and communities, to protect vulnerable children and adults from abuse and neglect, and to provide support to help people achieve and sustain independence. The Department also:

• Administers entitlement and benefit programs—Temporary Cash Assistance, Food Supplement Program, Medical Assistance and Energy Assistance
• Provides family-centered safe homes for children who cannot remain in their homes.
• Provides referrals to foster treatment facilities for children who are physically or emotionally vulnerable. 
• Offers continuing family services, homeless services, in home aide services.
• Provides leadership and staffing for shelter operations in emergency events

EBT CARD AND APPEAL HEARING CHANGES

EBT cards are no longer being issued at the Drumcastle location at 6401 York Road. Request a replacement card online or by calling 1-800-997-2222. For questions, call 1-800-332-6347.

Chromebook Giveaway

The Department of Health and Human Services is giving away free Chromebooks while supplies last. Visit the Henrietta Lacks Building on Monday, June 10, noon to 4 p.m. and bring:

• Photo ID
• Proof of Baltimore County residency
• Proof of one of the following:
  • Income of less than or equal to 200 percent of federal poverty level
  • Medicaid
  • Veterans Pension and Survivors Benefit
  • Federal housing benefits
  • Child(ren) receives free or reduced-price lunch program at Baltimore County Public Schools
  • Federal Pell Grant (in the current award year)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
  • Supplemental Security Income (SSI)

Only one Chromebook is available per County household. If you already received a Chromebook from a prior giveaway, you may not receive another one, and you may not pick up a Chromebook for anyone from another household.

For more information, call 443-761-1010. Note: If you are bringing a group of five or more people, please call at least two days before the event.

HIGHLIGHTS

• EBT Fraud Notice—Be aware of EBT fraud. Stolen SNAP, TCA and TDAP benefits cannot be replaced by the state of Maryland. Learn how to protect your EBT card and keep your benefits safe by viewing the State's videos in English or Spanish.
• Customer Service Survey—In order to help us continuously improve our programs and services, please complete our customer service survey, available in English or Spanish, to share your feedback regarding your experience with us. 
• Health Insurance—If you need health insurance, visit MarylandHealthConnection.gov today. If you’ve had a big change in your life, such as moving to Maryland or losing coverage through your job, sign up at Maryland Health Connection and get financial help with your health plan. Nine out of 10 people who got covered through Maryland Health Connection got financial help to lower the cost of their plan.

RECEIVING BENEFITS

Learn who to contact regarding the following benefits and programs

NOTICE OF EQUAL OPPORTUNITY

Our agency supports the provision of services to all clients. Read the Maryland Department of Human Services (DHS) notice of equal opportunity to learn about how to request reasonable accommodations or file a complaint. Disability laws, regulations and guidance information can be found by visiting the Office of Civil Rights website.

If you believe that you are entitled to a reasonable accommodation because of your disability, but one was not provided, call 410-887-0596 or email rcarter@baltimorecountymd.gov. Individuals with limited english proficiency or who require additional assistance can contact:

Maryland Commission on Civil Rights
Phone: 410-767-8600
Email: mccr@maryland.gov.